PipeTech Privacy Policy

Last Updated: July 1, 2025

This Privacy Policy describes how Industrial Technology Group, LLC ("we," "us," or "Company") handles the information collected through your use of all PipeTech software products and services ("Services"). This policy is intended to clearly communicate our practices regarding data collection, use, storage, and security.

1. Information We Collect

Our Services are designed primarily for business use in managing infrastructure inspection data and associated system information, such as hardware and camera systems usage data. The information we collect generally falls into two categories:

  • Customer and System Data: Any data, content, files, or information you or your users upload to or create within our Services, including data related to integrated systems, hardware performance, and system usage. You retain full ownership of this data.
  • Usage Data: Information related to your use of our Services, including user login data, session duration, features accessed, and device information.

2. How We Use Your Information

We use collected information primarily to:

  • Provide, operate, and improve our Services and their features.
  • Ensure the security and integrity of our Services.
  • Respond to customer support requests.
  • Communicate with you regarding your account, service updates, or relevant notifications.
  • Analyze and monitor usage trends to enhance product performance.

We do not sell or share your Customer and System Data with third parties for marketing or advertising purposes.

3. Data Storage and Security

We implement commercially reasonable security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no online platform is completely secure. We strongly encourage you to adopt responsible data management practices.

4. Third-Party Services

Our Services may integrate with third-party software, services, or platforms. We are not responsible for the privacy practices or content of third-party providers. We recommend reviewing the privacy policies of these third parties independently.

5. Data Retention

We retain Customer and System Data for the duration of your account's active status and for a reasonable period thereafter for backup, archival, and compliance purposes, or as otherwise outlined in the Terms of Service.

6. Children's Privacy

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

7. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices. Any updates will be posted here with an updated effective date. Continued use of our Services following these changes indicates your acceptance of the revised policy.

8. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

Industrial Technology Group, LLC.
280 W Kagy Blvd Ste D-190
Bozeman, MT 59715

Phone: (616) 676-9811

Email: support@pipetech.com